Refunds
Learn about Dashbreeze's refund policy.
Billing
Understand invoices and billing cycles.
Everything related to invoices, payment methods, and your subscription's status lives in your workspace's Billing settings.
Where to find your billing information
- Open the workspace selector in the left sidebar and select Settings.
- Go to the Billing tab.
There you'll see your current plan, its usage against your plan's limits, and your subscription's status.
Understanding your subscription status
Your subscription can show one of a few statuses:
- Active — your subscription is in good standing.
- Trialing — you're inside your plan's free trial period and haven't been charged yet.
- Past due — a payment attempt failed and Stripe is retrying it.
- Unpaid — payment retries have been exhausted.
- Canceled — the subscription has ended.
Viewing invoices and updating your payment method
Invoices, receipts, and saved payment methods aren't shown inside Dashbreeze directly — they're managed through Stripe's secure billing portal. From the Billing tab, click Billing Portal to open it in a new window, where you can download past invoices, update your card, and change your billing address.
The same billing portal is also where you'd cancel your subscription — the Cancel plan link on the Billing tab opens it as well.
Billing Portal requires a paid plan:The Billing Portal button isn't available on the Free plan, since there's no subscription, invoices, or payment method to manage. Upgrade to a paid plan to access it.
Tracking your plan usage
The Billing tab shows usage bars for published dashboards, workspace members, and read-only viewer invitations compared to your plan's limits, so you can see at a glance when you're approaching a limit and might want to upgrade.
Who can access billing:Only a workspace's Owner can open the billing portal or cancel a subscription. Admins and Members can view plan usage but not manage payment details.